DID Operators

DID Operators

Add to CUSTOMER VALUE By adding VOICE & DATA Services

The evolution in the technology and upgraded regulations by government body has increased the expectations for better service and solution by DID operators. And communication being the one of the most important part of everyone’s life, qualitative solutions with operational efficiency is the need of the hour in the current market.

NEOX communication systems offer advance and pre-integrated solutions for various segments which enables in mobility, flexibility and reachability. With the advance infrastructure, it helps in centralized management and increased productivity also.

Challenges Features Benefits
Vendor Lockin Vendor Lockin NEOX Interoperability Operator can opt for cost-effective IP Phones
Multivendor Environment Separate Billing Solution & Softswitch – Multivendor Environment Billing and Softswitch on single platform Single point of contact for support and services
Extension mobility Lack of constant connectivity to users on the move Extension mobility i.e. carry home extension on mobile Provide additional VAS service & increase customer satisfaction
Lawful interception Lawful interception and compliance to govt. bodies LI Interface ready Maintains Call logs & records as per legal requirements
Triple-play services Complicated wiring & cabling for triple-play services within operational area Single cabling for triple-play services within operational area Offer multiple services VoIP Intercom, Data & Video Intercom
Comprehensive reporting Lack of reporting for call flow, accounting, call records etc. Extensive reporting feature for call flow, accounting, call records etc. Comprehensive reporting from business, network and customers perspective
High Availability Lack of redundancy for constant connectivity NEOX High Availability for constant connectivity Reduced risk of connectivity loss with redundant servers
100% concurrent calls 100% concurrent calls for all users Softswitch facilitates 100 % concurrent calls for all users Maximized user call concurrency up to 360000 busy hour call attempt
additional hardware cost Costly hardware for additional network expansion No additional hardware cost for scalability Easily increase No. of extensions to support your growing business
Proprietary Licensing Proprietary Licensing Issues Supports multi-vender interoperability Supports both high & low cost gateways, IP & Analog Phones
Customer Care Lack of proper support and offsite management Strong post sales support & anytime-anywhere offsite management Constant customer support & flexibility of offline management (GUI Interface)
Security Surveillance Security Surveillance within the premises Visitor Verification, Night watchmen Open SIP Compliant IP cameras can be installed on the same network
One Box Solution One Box Solution for all your communication needs Intercom, Voicemail, Voice to E-Mail, IVR, Caller Tunes, Auto Call Back etc Multiple features in the same box without incurring additional cost