Corporate/Govt Sector

Corporate/Govt Sector

REDISCOVER the way you COMMUNICATE

Government & Corporate sectors are speedily adopting latest VoIP solution to make their communication system easy to connect to with people. With right solution in your network, it helps in transparency between people and process which helps in saving time, money and energy increasing productivity.

Challenges Features Benefits
constant connectivity Lack of constant connectivity to users on the move Offers constant connectivity to users i.e. office ext to mobile. Work anywhere everywhere Office Calls forwarded to your mobile extension, Voice to E-Mail, Call Forward etc
Multi Office Centralized IP-PBX Multi-Branch connectivity from remote office Multi Office Centralized IP-PBX Swiftly connects to same LAN / WAN network for all offices
Multi-network conference Multi-network conference between different user at different location Meet-me Conference Eliminate the need of being physically present when you can attend the same over phone
additional hardware cost Costly hardware for additional network expansion Easily scalable solution with add/remove user facility Easily increase No. of users to support your growing business
Triple-play services Complicated wiring & cabling for triple-play services Single cabling for triple-play services within office network Offer multiple services VoIP Intercom, Data & Video Intercom
Extensive reporting Lack of reporting for call flow, accounting, call records etc. Extensive reporting feature for call flow, accounting, call records etc. Comprehensive reporting from business, network and customers perspective
High Availability Lack of redundancy for constant connectivity NEOX High Availability for constant connectivity Reduced risk of connectivity loss with redundant servers
100% concurrent calls 100 % concurrent calls for all users Facilitates 100 % concurrent calls for all users Maximized user call concurrency
Proprietary Licensing Proprietary Licensing Issues Supports multi-vender interoperability Supports both high & low cost gateways, IP & Analog & Soft Phones
Customer Care Lack of proper support - Product upgrade & offsite management Strong post sales support & anytime-anywhere offsite management & product upgrades with AMC Constant customer support, Product upgrade & flexibility of offline management to keep your PBX cutting edge
IVR Lack of auto attendant configuration Web Configurable IVR Tree Management Create or remove multi level IVR as per organizational needs
Security Surveillance Security Surveillance within the premises Visitor Verification Open SIP Compliant IP cameras can be installed on the same network
Remote office operations Remote office operations through web Agents can access their account from remote office Connect from different office locations using same network
Call Recording System should be able to record all calls both internal and external Call Recording Maintains Call logs & records in inbuilt 320 GB hard disk
One Box Solution One Box Solution for all your communication needs Intercom, Voicemail, Video Calling, Voice to E-Mail, IVR, Caller Tunes, Auto Call Back etc Multiple features in the same box without incurring additional cost
Access Management Database secured access Access Management – Master database access to only authenticated users Complete data security – you control who has access to your information
Independent IP-Phone connectivity Plug and Play phones Location independent IP-Phone connectivity Move Your desk extension as you move to other desk, conference rooms or meetings.
Vendor Lockin Vendor Lockin NEOX Interoperability Users can opt for cost-effective IP Phones